Our values are universal and steadfast. As a privately held company, we adhere to a clear set of values. We weigh our decisions against these values, using them as a litmus test to ensure adherence to our standards. Recognizing how these values apply to our actions and making certain each value is understood and practiced by our co-workers is essential to our continued success. These values include:
Treat Others As We Would Like To Be Treated
People make the difference in our business. We will honor our commitments and promises to co-workers, suppliers and customers without fail. We will conduct all of our business relationships in a candid, fair, sincere, honest and direct manner.
The Bowler Is Our Boss
We are a customer-driven company; therefore, we will solicit, listen and profitably act upon customers’ needs in a proactive and routine manner. We will deliver products superior to those of our competitors in technology, performance, quality, durability and value. We will not ship products that do not meet our quality and performance specifications.
Whatever We Choose To Do, We Will Do Outstandingly
Above all, Ebonite International is committed to excellence. Our operational philosophy is one of continuous improvement that enables us to efficiently produce, market, distribute and service bowling products better than anyone else. Whatever we choose to do, we will always give it our best.
The World Is Our Marketplace
We recognize the power of business globalization. We will create an international distribution network for all bowling markets. This network will be based on strategic rather than opportunistic values and distribution partners who share our goals for growth and customer satisfaction.
Growth Creates Opportunity
Our success depends on growth and profitability. We will create opportunity, growth and security through outstanding financial performance. We will control our resources for maximum productivity measured as increases in market share and improvements in profitability.